Salesforce Advanced Admin

Open Opportunity

About

Salesforce Advanced Admin 

Haiti-Now is dedicated to empowering Haitian girls living in domestic servitude to overcome poverty and exploitation to achieve economic security.

To qualify for the interview, we require your Trailhead link and a minimum of 100,000 points. 

 Note: After completing onboarding, regardless of the role and team you are joining, your first assignment will be to start a fundraising campaign. Haiti Now will provide further guidance for you to have a quick and successful fundraiser.

 

Role brief: To set up and configure Salesforce CRM content; serve as Salesforce primary administrator; use & create custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, and cross-filters to build reports; and handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks. Required certifications include: Salesforce Certified Administrator & Salesforce Certified Advanced Administrator.

 

Responsibilities:

  • Manage users, data and security

  • Maintain, customize and optimize Sales Cloud and Service Cloud Applications

  •  Build advanced reports, dashboards, and workflows

  • Diagnose and solve issues involving software applications and interface

  • Work across teams to establish suitable processes to support administrative, development, and change management activities

  •  Assist in training of new users, and grow the Salesforce.com skill set across the organization

 

Qualifications/Requirements:

  • Bachelor’s required or 5+ years of professional experience to substitute the Bachelor's Degree, IT background preferred

  • At least 2-3 years of Salesforce Admin experience preferred

  • Intermediate level knowledge of Salesforce.com Sales Cloud and Service Cloud is required

  • Required Salesforce Certification: Salesforce Administrator AMD 201 and/or Salesforce Advance Administrator ADM 211; other Salesforce certifications are a plus.

  • Minimum volunteer hours expected: 5-10 hours per week

  • Proficiency in all areas of Google Apps such as Drive, Sheets, etc.

  • Familiarity with or quick adoption of Trello and Slack tools

Positions
10 Remaining
Requirement Details
This is remote and can be completed anywhere. Please apply here: https://www.haiti-now.org/ways-to-help/volunteer/
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